TERMS & CONDITIONS
Welcome to The Self Care Retreats. Please read the following Terms & Conditions carefully before booking any retreat experience. By submitting payment and registering for a retreat, you acknowledge that you have read, understood, and agreed to these terms.
1. Booking & Payments
A retreat space is secured only once a deposit or full payment has been received.
Deposits are required to reserve your space.
Payment plans are available for all retreats.
All payments must be made on time according to the agreed payment schedule.If you need to reschedule a payment, send an email to: hello@theselfcareretreats.com
Failure to complete payments may result in forfeiture of your reservation.
If a payment plan is missed, we reserve the right to cancel your booking after reasonable notice. We will attempt to contact you twice via email and phone call before cancelling your retreat.
2. Deposits
All deposits are non-refundable and non-transferable unless otherwise stated by email.
Deposits cover planning costs, vendor commitments, and reservation expenses that begin immediately after booking.
3. Cancellation Policy
Due to the nature of travel planning, accommodations, and vendor commitments, cancellation policies are firm.
Unless otherwise stated on a specific retreat page:
120+ days before retreat: 10% refund available excluding deposit
90+ days before retreat: 5% refund available excluding deposit
Under 60 days before retreat: Payments are non-refundable
You will receive your refund 5-10 business days after cancellation.
If the guest chooses not to attend, misses travel dates, or leaves early, no refund will be issued.
4. Retreat Changes & Cancellation by Company
The Self Care Retreats reserves the right to make reasonable itinerary adjustments due to weather, safety concerns, supplier changes, local regulations, or unforeseen circumstances.
If a retreat must be canceled by our company, guests may be offered one of the following:
Transfer to a future retreat
Retreat credit. Retreat credits are valid for 12 months.
Total refund including deposit.
We are not responsible for incidental costs such as airfare, passports, visas, travel gear, or personal expenses.
5. Travel Documents & Entry Requirements
Guests are solely responsible for ensuring they have:
A valid passport. Passports must hold validity for 6 months past travel dates to enter most countries.
Required visas
Vaccination or health documentation if needed
Compliance with destination entry requirements
No refunds will be issued for denied boarding, expired passports, or failure to meet travel requirements.
6. Travel Insurance
We strongly recommend travel insurance.
Travel insurance can help protect your investment in case of:
Trip cancellation
Medical emergencies
Delays or interruptions
Lost luggage
Unexpected life events
Travel insurance is offered during registration for all retreats.
7. Health & Personal Responsibility
By attending, guests confirm they are physically and mentally able to participate in retreat activities.
Guests are responsible for:
Their own health decisions
Informing us of allergies or medical conditions
Seeking medical care if needed
Participating only in activities they feel comfortable with
Our retreats are not a substitute for therapy, medical treatment, or licensed mental health care unless specifically stated.
8. Activities & Excursions
Participation in workshops, excursions, spa services, wellness sessions, and activities is voluntary unless otherwise noted.
Guests assume responsibility for any risks associated with optional activities, including but not limited to:
Water activities
Hiking
Adventure tours
Transportation excursions
Wellness treatments
9. Room Accommodations
Room assignments are based on the package selected and availability.
If you book shared accommodations:
Roommate requests may be honored when possible
If no roommate is selected, we may assign one
Shared room compatibility cannot be guaranteed
Private rooms are limited and subject to availability.
10. Code of Conduct
We are committed to maintaining a respectful, safe, and uplifting environment.
Guests agree to treat fellow attendees, staff, and vendors with respect.
The following may result in removal from retreat without refund:
Harassment or bullying
Disruptive behavior
Excessive intoxication
Illegal activity
Behavior that compromises group safety or experience
11. Photography & Media Release
Retreat experiences may be photographed or filmed for future marketing and promotional purposes.
By attending, guests grant permission for reasonable use of group photos or video unless they notify us in writing before the retreat begins.
We respect privacy and will be mindful in all content captured.
12. Force Majeure
We are not liable for delays, cancellations, or changes caused by events beyond our control, including:
Natural disasters
Severe weather
Pandemics
Government restrictions
Airline disruptions
Civil unrest
Acts of God
In these situations, credits, refunds, rescheduling options, or adjusted policies may apply.
13. Limitation of Liability
The Self Care Retreats acts as a coordinator of retreat experiences and third-party services.
We are not liable for:
Airline issues
Lost baggage
Vendor negligence
Personal injury resulting from guest negligence
Theft or lost personal belongings
Travel delays outside our control
Guests participate at their own discretion.
14. Intellectual Property
All retreat materials, branding, written content, guides, and resources remain the property of The Self Care Retreats and may not be reproduced without permission.
15. Acceptance of Terms
By submitting payment and attending a retreat, you confirm that you have read and accepted these Terms & Conditions.
Contact Us
For questions regarding these Terms & Conditions, please contact us through our website contact form or official business email.